When quality counts.... Count on us!


Do you travel to us or do we come to you?
We are a traveling children's entertainment company, our performers travel to the location of your event. We entertain indoors or out, weather and space permitting. Some areas may require a travel charge. Contact our studio for assistance.
   
How do deposits work? To have us hold/book an event a deposit is required. Once booked and deposit received we are holding performance time, equipment & entertainers for you as requested and therefore are turning away other clients for same. Because of this deposits are non-refundable.
   
What if I need to cancel? Not returning paperwork does not constitute a cancellation. If you need to cancel for any reason you must provide a cancellation in writing to be removed from the schedule. Cancellations with less then 5 days notice will be charged full balance due. E-mail is the recommended form of contact, this will provide you with a date and time stamp for your records.
   

What if I do not know how many kids are coming when I book? When selecting the best length package for your event we recommend you account for all children invited and not what you think your final count may be. It is always better to have extra then not enough and we can always fill up time if less guests are in attendance. In addition; additional time not reserved in advance may not be available due to other event commitments. Sorry we do not issue credit for missed attendance.

   

When do you need my final child/guest count? To ensure the success of your event all paperwork and final counts must be received no later then 5 days prior to your event date. If your event was booked last minute please fax or e-mail our studio necessary paperwork upon receipt.

   
An eighteen percent service charge is automatically added to the balance of all block parties, any event 3 hours or longer in length and all events outside of Nassau & Suffolk counties.
   
If booking Face Painting, Temporary Tattoos, Glitter Tattoos or Balloon Twisting, technique, artistry and overall designs will vary from artist to artist and there are many more designs available from that shown. Design variations are based on current stock, talent and artist specialties . Master Twisting & Special FX Face Painting is considered a speciality and can be booked as a main attraction or you can upgrade at an additional charge to most packages. Contact our studio for assistance.
   
To help us serve you better, when calling our studio your call may be monitored or recorded for quality assurance and training purposes.
   
Classic, Supreme and VIP packages are based on an average party of 12-15 children. More children are never a problem to accommodate, but please keep in mind... The more children to accommodate the more time you will need to complete activities. The number of games and dances performed will vary from party to party based on the number of participants, ages of children and ability level. With Classic, Supreme, VIP and Celebration Sensation packages children are given a choice of face painting or a tattoo, both if time allows.
   
For parties expecting more then 15 children some items and packages may require an additional charge. If you prefer you can customize your package with less selections that may include a higher amount of overall supplies. Our Coordinator is happy to help assist you in determining what will work best for your event.
   
As a courtesy to all our customers we must insist that you provide adequate parking to your performers with ample space for loading and unloading. This will insure that your performance will start in a timely fashion. Please do not allow your guests to block in your performers vehicles as this will cause a delay to their next event. In most cases your guests will be arriving before your performers so please remember to reserve a spot for them to avoid delays.
   

What Musical Games & Dances do you do? Our Coordinator is happy to help assist you in determining what will work best for your event The number of games and dances performed will vary from party to party based on the number of participants, ages of children and ability level. Our play lists are constantly updated to keep up with current trends. They include favorites like: Baby Shark, Macarena, Hands Up, YMCA, Electric Slide, Chicken Dance, The Twist, Cotton Eye Joe, Hokey Pokey, Shout, Limbo, Cha Cha Slide and more.... 

   
How large is your Tattoo Selection? We provide a selection of over 50 tattoos for children and tweens to enjoy. All are FDA approved and made from non-toxic ingredients. These are waterproof & will last from 2-7 days. However, they can be immediately removed with rubbing alcohol or baby oil.
   
Our Characters are not the actual characters from TV. Actual performers often vary from those shown due to scheduling. To insure costume and make-up quality clowns do not change into mascots unless last show of day, mascots are normally performed by our Celebration Entertainers who change into your selection for your Character Cameo finale. Character Cameos average 15-30 minutes. Some characters may require an additional charge due to their size. Optional crowning, keepsake certificates and activity sheets must be ordered at time of booking and noted on contract to be guaranteed. Some photo's shown of characters and equipment are for sample demonstration only. Please see our character page for additional information.
   
All Clients are provided a direction/parking form to complete and return. While GPS can have it's benefits it also has its downfalls. On many occasions GPS misdirects drivers on one way streets or streets with barriers that can not be crossed. If you choose to print and submit internet generated directions carefully review before submitting for reasons above. In addition; we recommend checking your surrounding area for any street fairs, parades or closures planned for your date to avoid arrival delays for your guests as well as performers. To avoid possible late charges and rush prep fees please return form by date due.
   
Please read and review your full contract/confirmation once you receive it. To avoid possible late charges and rush prep fees please return to us the signed studio copy by date due. Because every event is unique please be sure to review all requirements technical and other needed to ensure the success of your event. Should you have any other questions contact our studio for assistance.
 

Have a great time!

 

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